Privacy Policy

Effective Date: May 17, 2026

Last Updated: May 17, 2026

This Privacy Policy explains how Motion Management Inc., doing business as ContractBuilderAI ("ContractBuilderAI," "Company," "we," "us," or "our"), collects, uses, discloses, retains, and protects personal information when you access or use our website, application, contract-generation tools, AI-assisted drafting features, e-signature tools, communications, support services, and related services.

This Privacy Policy applies to:

1. visitors to contractbuilderai.com and related websites;
2. contractors, companies, account owners, administrators, employees, agents, and team members who create or use ContractBuilderAI accounts;
3. homeowners, property owners, clients, customers, signers, and other third parties who receive, review, or sign contracts through ContractBuilderAI;
4. prospects, leads, and business contacts who communicate with us;
5. users of our free trials, paid subscriptions, demos, support, and related services.

This Privacy Policy is incorporated into our Terms of Service.

1. Who We Are

ContractBuilderAI is a SaaS platform that helps licensed contractors generate, review, send, sign, and manage home improvement contracts and related documents.

Our corporate information is:

Motion Management Inc.
1401 21st St #12554
Sacramento, CA 95811
Email: [email protected]

2. Important Roles: Customers, Users, and Signers

ContractBuilderAI processes different types of personal information in different roles.

When a contractor, company, or account owner uses ContractBuilderAI to create contracts, that customer generally controls the personal information entered into the platform, including homeowner information, property information, project information, contract terms, payment schedules, signatures, and related records.

For that information, ContractBuilderAI generally acts as a service provider, processor, or vendor to the customer. If you are a homeowner, signer, property owner, or other person whose information appears in a contract created by a contractor using ContractBuilderAI, you should first contact that contractor regarding access, correction, deletion, or other requests relating to your contract information. We may assist the contractor in responding to those requests where appropriate.

For information we collect directly through our website, account registration, billing, support, marketing, and platform administration, Motion Management Inc. controls that information as described in this Privacy Policy.

3. Information We Collect

We collect personal information directly from you, from our customers, from invited signers, from your device or browser, from service providers, and from third-party services used to operate the platform.

A. Account and Registration Information

We may collect:

1. name;
2. email address;
3. phone number;
4. company name;
5. job title or role;
6. contractor license number;
7. license classification;
8. business address;
9. state or jurisdiction;
10. login credentials;
11. account settings;
12. subscription plan;
13. team members and user roles;
14. communications preferences.

B. Contractor and Business Information

We may collect:

1. contractor business name;
2. license number and licensing state;
3. trade type;
4. company address;
5. company phone number;
6. company email address;
7. insurance-related information entered into a contract;
8. workers' compensation status entered into a contract;
9. subcontractor information entered into a contract;
10. business branding, templates, logos, and custom contract settings.

C. Homeowner, Client, Signer, and Property Information

Customers may enter or upload information about homeowners, clients, property owners, signers, or other parties, including:

1. name;
2. email address;
3. phone number;
4. property address;
5. mailing address;
6. project address;
7. age-related flags required for cancellation-right workflows, such as whether a homeowner is 65 or older;
8. signature data;
9. signing status;
10. IP address, device, browser, timestamp, and audit information associated with contract review or signing;
11. communications related to a contract or signing link.

D. Contract and Project Information

We may collect and process information used to generate or manage contracts, including:

1. scope of work;
2. project type;
3. project description;
4. materials, brands, model numbers, specifications, and selections;
5. project timeline;
6. start and completion dates;
7. pricing and payment schedule;
8. down payment information;
9. progress payment milestones;
10. cost estimates;
11. change order information;
12. subcontractor disclosures;
13. permit-related information;
14. insurance disclosures;
15. cancellation notices;
16. statutory notices;
17. contract PDFs;
18. executed contracts;
19. uploaded files or supporting documents;
20. AI-generated or AI-assisted contract language;
21. edits, approvals, and version history.

E. Electronic Signature and Audit Information

When a contract is signed or reviewed through the Services, we may collect:

1. signature image or typed signature;
2. signer name;
3. signer email address;
4. signature type;
5. signature timestamp;
6. IP address;
7. user agent;
8. browser and device information;
9. signing token information;
10. contract access logs;
11. audit trail metadata.

We use this information to support electronic signature records, contract execution, audit trails, fraud prevention, dispute resolution, and legal recordkeeping. We do not use signature images for biometric identification unless we expressly disclose otherwise and obtain any legally required consent.

F. AI Inputs, Outputs, and Logs

When you use AI-assisted features, we may process:

1. prompts;
2. project descriptions;
3. contract fields;
4. scope notes;
5. materials descriptions;
6. payment schedule context;
7. generated contract language;
8. AI output;
9. token counts;
10. user ID or account ID;
11. timestamps;
12. field names or feature usage logs.

You should not submit unnecessary sensitive personal information to AI-assisted features.

G. Payment and Billing Information

If you purchase a subscription, plan, add-on, or other paid feature, we and our payment processors may collect:

1. billing name;
2. billing email;
3. billing address;
4. subscription plan;
5. invoice history;
6. payment status;
7. transaction identifiers;
8. partial payment card details, such as card brand and last four digits;
9. tax information;
10. renewal, cancellation, and chargeback information.

We do not store full credit card numbers on our own systems. Payment card information is processed by our payment processor.

H. Website, Device, Usage, and Log Information

We may automatically collect:

1. IP address;
2. device type;
3. browser type;
4. operating system;
5. referring URL;
6. pages viewed;
7. links clicked;
8. time spent on pages;
9. app screens viewed;
10. feature interactions;
11. contract-generation activity;
12. login activity;
13. error logs;
14. diagnostic data;
15. approximate location derived from IP address;
16. cookies and similar tracking technologies.

I. Communications and Support Information

When you communicate with us, we may collect:

1. email messages;
2. support requests;
3. chat messages;
4. contact form submissions;
5. demo requests;
6. sales communications;
7. cancellation requests;
8. billing questions;
9. feedback;
10. survey responses;
11. call or meeting notes, if applicable.

J. Marketing and Prospect Information

We may collect business contact information from public sources, referrals, events, lead forms, business databases, contractor directories, licensing databases, or other lawful sources, including:

1. name;
2. business name;
3. business email;
4. business phone number;
5. license information;
6. trade or license classification;
7. region or service area;
8. website;
9. marketing interaction history.

K. Information from Third-Party Services

We may receive information from vendors and integrated services, including:

1. authentication providers;
2. cloud hosting and database providers;
3. AI model providers;
4. payment processors;
5. email delivery providers;
6. mapping and address autocomplete providers;
7. analytics providers;
8. customer support tools;
9. fraud prevention and security vendors.

4. Information We Do Not Intend to Collect

You should not submit unnecessary sensitive information to the Services.

Unless specifically requested for a legitimate contract or account purpose, do not submit:

1. Social Security numbers;
2. driver's license images;
3. passport numbers;
4. full payment card numbers;
5. bank login credentials;
6. health information;
7. children's information;
8. criminal history;
9. passwords for third-party services;
10. confidential information you are not authorized to provide.

If you submit this information anyway, we may process it as necessary to provide the Services, secure the platform, comply with law, or delete it.

5. How We Use Personal Information

We use personal information for the following purposes.

A. To Provide the Services

We use information to:

1. create and manage accounts;
2. authenticate users;
3. generate contracts;
4. populate templates and contract fields;
5. generate AI-assisted scope language, material descriptions, summaries, and payment schedules;
6. create contract PDFs;
7. send signing links;
8. capture electronic signatures;
9. maintain audit trails;
10. store contract records;
11. deliver transactional emails;
12. provide customer support;
13. process subscriptions and payments;
14. administer free trials and usage credits.

B. To Operate and Improve the Platform

We use information to:

1. maintain and debug the Services;
2. monitor performance;
3. improve contract workflows;
4. improve AI prompts and product features;
5. analyze feature usage;
6. develop new templates and compliance workflows;
7. improve onboarding;
8. test, troubleshoot, and secure the Services.

C. To Support Legal, Compliance, and Audit Functions

We use information to:

1. maintain electronic signature evidence;
2. preserve contract audit trails;
3. support customer recordkeeping;
4. respond to legal requests;
5. enforce our Terms of Service;
6. investigate fraud, abuse, or misuse;
7. protect rights, property, safety, and security;
8. comply with tax, accounting, legal, and regulatory obligations.

D. To Communicate with You

We use information to send:

1. account notices;
2. signing emails;
3. contract delivery emails;
4. billing notices;
5. subscription notices;
6. cancellation confirmations;
7. support responses;
8. security alerts;
9. service updates;
10. product announcements;
11. marketing communications, where permitted.

You may opt out of marketing emails by using the unsubscribe link or contacting us. You may not opt out of transactional, legal, billing, security, or service-related messages.

E. To Protect the Services

We use information to:

1. detect suspicious activity;
2. prevent unauthorized access;
3. prevent fraud;
4. enforce rate limits;
5. monitor login activity;
6. investigate abuse;
7. protect against spam, scraping, attacks, and misuse;
8. maintain platform integrity.

F. To Market Our Services

We may use business contact and usage information to:

1. identify potential customers;
2. send product information;
3. provide demos;
4. measure campaign effectiveness;
5. personalize sales communications;
6. offer trials, promotions, or onboarding assistance.

Where required by law, we will obtain consent before sending marketing communications.

6. AI-Assisted Features

ContractBuilderAI uses AI-assisted tools to help generate contract-related content, such as scopes of work, material descriptions, payment schedules, summaries, and related drafting support.

When you use AI-assisted features, information you submit may be processed by us and by AI service providers to generate output. This may include project descriptions, contractor information, property information, homeowner information, scope details, materials, pricing, and other contract fields.

You are responsible for reviewing AI-generated output before using it. AI output may be inaccurate, incomplete, outdated, or unsuitable for a specific project or jurisdiction.

We do not use AI features to make legally or similarly significant decisions about you, such as decisions regarding employment, housing, credit, insurance, criminal justice, or access to essential goods or services.

Unless otherwise disclosed, we do not intentionally use Customer Content from private contracts to train generalized public AI models. We may use aggregated, de-identified, or anonymized information to improve the Services, analytics, reliability, and product performance.

7. Cookies and Similar Technologies

We may use cookies, pixels, local storage, SDKs, and similar technologies to:

1. keep you signed in;
2. remember preferences;
3. secure the Services;
4. prevent fraud;
5. measure website performance;
6. understand feature usage;
7. improve marketing and onboarding;
8. debug errors;
9. analyze traffic.

Cookies may be set by us or by third-party providers, such as hosting, authentication, analytics, payment, support, or advertising providers.

You can control cookies through your browser settings. If you block or delete cookies, some Services may not work properly.

We do not currently sell personal information for money. We do not currently share personal information for cross-context behavioral advertising as those terms are used under California privacy law. If our practices change, we will update this Privacy Policy and provide any required opt-out mechanisms.

8. Do Not Track and Global Privacy Control

Some browsers send "Do Not Track" signals. Because there is no uniform industry standard for responding to Do Not Track signals, our website may not respond to those signals.

Where legally required, we will honor valid opt-out preference signals, such as Global Privacy Control, if they apply to our data practices and are technically detectable by our systems.

If we do not sell or share your personal information under applicable law, there may be no sale or sharing for us to opt you out of. You may still contact us at [email protected] with privacy questions or requests.

9. How We Disclose Personal Information

We may disclose personal information in the following ways.

A. To Service Providers and Vendors

We may disclose information to vendors that help us operate the Services, including:

1. cloud hosting providers;
2. database providers;
3. authentication providers;
4. AI model providers;
5. email delivery providers;
6. payment processors;
7. mapping and geocoding providers;
8. analytics providers;
9. customer support tools;
10. security and fraud prevention vendors;
11. error monitoring providers;
12. document generation and storage providers;
13. professional advisors.

These providers may process personal information only as needed to provide services to us, comply with law, or fulfill contractual obligations.

B. To Customers and Authorized Users

If you use the Services through a company account, information may be visible to the account owner, administrators, authorized team members, and other users with access to that account.

C. To Contract Parties and Signers

We may disclose contract-related information to parties involved in a Generated Contract, including contractors, homeowners, property owners, signers, account users, and intended recipients of contract emails or signing links.

D. To Payment Processors

Billing and payment information may be processed by third-party payment processors. Their processing is subject to their own terms and privacy policies.

E. To AI and Automation Providers

Information submitted to AI-assisted features may be processed by AI providers or infrastructure providers as necessary to generate output, detect abuse, maintain security, and provide the Services.

F. To Legal, Regulatory, or Safety Recipients

We may disclose information if we believe it is reasonably necessary to:

1. comply with law;
2. respond to subpoenas, court orders, legal process, or government requests;
3. enforce our Terms of Service;
4. investigate fraud, abuse, or security incidents;
5. protect rights, safety, or property;
6. prevent harm;
7. cooperate with law enforcement or regulators.

G. In Business Transactions

We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, corporate transaction, or due diligence process.

H. With Your Direction or Consent

We may disclose information when you direct us to do so, consent to disclosure, or use features designed to share information.

10. No Sale of Personal Information

We do not sell personal information for money.

We do not knowingly sell or share personal information of individuals under 16.

We do not currently share personal information for cross-context behavioral advertising. If we later engage in activities that constitute "sale" or "sharing" under California privacy law or similar state laws, we will update this Privacy Policy and provide required opt-out rights.

11. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, maintain business records, comply with law, resolve disputes, enforce agreements, protect the Services, and support customer recordkeeping.

Retention periods depend on the type of information, the purpose of collection, customer instructions, legal requirements, and operational needs.

Examples:

1. Account information is generally retained while your account is active and for a reasonable period afterward.
2. Contract records, signed PDFs, and signature audit trails may be retained for as long as needed for contract recordkeeping, audit, dispute resolution, legal compliance, and customer access.
3. Billing and tax records may be retained as required for accounting, tax, and legal obligations.
4. Security logs may be retained for security, fraud prevention, and investigation purposes.
5. Marketing information is retained until you opt out or the information is no longer useful for legitimate business purposes.
6. De-identified, aggregated, or anonymized data may be retained indefinitely.

Customers are responsible for downloading and maintaining their own copies of contracts, signed documents, and audit trails.

12. Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information. These may include encryption in transit, encryption at rest, access controls, authentication controls, logging, least-privilege access, vendor controls, and monitoring.

No method of transmission, storage, or processing is perfectly secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials, limiting account access, using secure devices and networks, and promptly notifying us of suspected unauthorized access.

13. Your Privacy Choices

Depending on your location and relationship with us, you may have the right to:

1. request access to personal information;
2. request correction of inaccurate personal information;
3. request deletion of personal information;
4. request a copy of personal information;
5. opt out of marketing communications;
6. opt out of certain sales or sharing, if applicable;
7. limit use or disclosure of sensitive personal information, if applicable;
8. appeal certain privacy request decisions, where required by law;
9. avoid discrimination for exercising privacy rights.

To exercise privacy rights, contact us at:

[email protected]

Please include enough information for us to verify your request and locate the relevant account or record.

If you are a homeowner, signer, or other person whose information was entered by a contractor using ContractBuilderAI, we may direct you to the contractor that controls the contract record. We may also notify the contractor of your request and assist them in responding.

14. Verification of Privacy Requests

To protect personal information, we may need to verify your identity before fulfilling a request. Verification may require information such as:

1. your name;
2. email address;
3. phone number;
4. company name;
5. account information;
6. contract identifier;
7. signing link information;
8. other information reasonably necessary to confirm your identity or authority.

We may deny or limit requests where permitted by law, including where we cannot verify identity, where information must be retained for legal or contractual reasons, where deletion would affect another person's rights, or where the request conflicts with our legal obligations.

15. Authorized Agents

Where permitted by law, you may designate an authorized agent to make a privacy request on your behalf.

We may require proof that the agent is authorized to act for you and may still require you to verify your identity directly with us.

16. California Privacy Notice at Collection

This Section provides additional information for California residents.

A. Categories of Personal Information Collected

In the past 12 months, we may have collected the following categories of personal information:

We do not use sensitive personal information to infer characteristics about you. We use sensitive personal information only as reasonably necessary to provide the Services, secure the platform, process payments, maintain records, comply with law, and support customer-requested contract workflows.

B. Categories of Sources

We collect personal information from:

1. you;
2. customers and account administrators;
3. invited signers;
4. your device or browser;
5. payment processors;
6. authentication providers;
7. AI service providers;
8. mapping and geocoding providers;
9. email delivery providers;
10. analytics providers;
11. public or business sources;
12. service providers and vendors.

C. Business or Commercial Purposes

We collect and use personal information to:

1. provide the Services;
2. generate and manage contracts;
3. process signatures;
4. maintain audit trails;
5. provide AI-assisted drafting;
6. process payments;
7. administer accounts;
8. provide support;
9. send transactional communications;
10. improve products;
11. secure the platform;
12. prevent fraud;
13. market our Services;
14. comply with law;
15. enforce agreements.

D. Categories of Third Parties to Whom We Disclose Information

We may disclose personal information to:

1. cloud hosting and database providers;
2. AI service providers;
3. payment processors;
4. email delivery providers;
5. mapping and geocoding providers;
6. analytics providers;
7. authentication providers;
8. customer support vendors;
9. security vendors;
10. professional advisors;
11. legal or regulatory authorities;
12. business transaction recipients;
13. customers, account users, signers, and contract parties as directed through the Services.

E. Sale or Sharing

We do not sell personal information for money.

We do not currently share personal information for cross-context behavioral advertising.

F. California Privacy Rights

California residents may have the right to:

1. know what personal information we collect, use, disclose, sell, or share;
2. access specific pieces of personal information;
3. delete personal information;
4. correct inaccurate personal information;
5. opt out of sale or sharing;
6. limit use and disclosure of sensitive personal information;
7. receive non-discriminatory treatment for exercising privacy rights.

To exercise these rights, contact us at [email protected].

17. Other U.S. State Privacy Rights

Residents of certain states may have additional privacy rights under applicable state privacy laws. Depending on your state, these may include rights to access, correct, delete, port, opt out of targeted advertising, opt out of sale, opt out of certain profiling, or appeal a decision.

To exercise rights, contact us at:

[email protected]

We will respond as required by applicable law.

18. Marketing Communications

You may unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us.

If we send text messages and you have consented to receive them, you may opt out by replying STOP, where supported, or by contacting us.

Even if you opt out of marketing, we may still send transactional, legal, billing, security, account, contract, and service-related communications.

19. Children's Privacy

The Services are intended for adults and business users. We do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, contact us at [email protected] and we will take appropriate steps.

20. International Users

ContractBuilderAI is operated from the United States. If you access the Services from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate.

By using the Services, you understand that your information may be transferred to jurisdictions that may have privacy laws different from those in your location.

21. Data Processing for Customers

Where we process personal information on behalf of a customer, we process that information according to the customer's instructions, our agreement with the customer, this Privacy Policy, and applicable law.

Customers are responsible for:

1. providing required privacy notices to homeowners, signers, employees, and other individuals;
2. obtaining required consents;
3. ensuring they have a lawful basis to submit information to ContractBuilderAI;
4. responding to privacy requests from individuals whose information they control;
5. maintaining copies of contracts and records as required by law.

We may provide additional data processing terms or a data processing addendum upon request where legally required.

22. Third-Party Websites and Services

The Services may contain links to third-party websites, services, payment processors, integrations, or resources.

We are not responsible for the privacy practices, security, or content of third-party services. Your use of third-party services is subject to their own privacy policies and terms.

23. De-Identified and Aggregated Information

We may create and use de-identified, anonymized, or aggregated information for analytics, benchmarking, product improvement, research, security, and business purposes.

We will not attempt to re-identify information that we maintain as de-identified except as permitted by law, such as to test de-identification processes.

24. Legal Holds

We may preserve information if we reasonably believe it is necessary for legal compliance, dispute resolution, fraud prevention, security investigations, enforcement of agreements, or protection of rights, even if you request deletion.

25. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website or within the Services with a revised "Last Updated" date.

If we make material changes, we may notify you by email, in-app notice, website notice, or other reasonable means.

Your continued use of the Services after an updated Privacy Policy becomes effective means you acknowledge the updated policy.

26. Contact Us

For privacy questions, requests, or complaints, contact:

Motion Management Inc.
d/b/a ContractBuilderAI
1401 21st St #12554
Sacramento, CA 95811
Email: [email protected]